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GEORGIA ROADSIDE

24 Hour Roadside Assistance Services

Privacy Policy

Privacy Policy for Georgia Roadside Incorporated

Effective Date: November 17, 2024


Introduction

Georgia Roadside Incorporated, doing business as Georgia Roadside ("we," "our," or "us"), respects the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you visit our website (www.georgiaroadside.com) or engage with our services. By using our website, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect the following types of information:


Personal Information Provided by You:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Payment details (e.g., credit card information)

  • Communications (e.g., messages or inquiries sent through contact forms)


Automatically Collected Information:

  • Internet Protocol (IP) address

  • Browser type and version

  • Device information

  • Pages visited on our website

  • Time spent on each page

  • Referring website or source

  • Interaction data (e.g., clicks, scrolling activity)

  • We may also collect feedback, reviews, and recommendations provided by users.


2. How We Collect Information

We collect your information in the following ways:

  • Directly from You: When you fill out forms on our website, make purchases, or contact us for support.

  • Automatically: Through cookies, web beacons, and similar technologies that track your browsing behavior.

  • Third-Party Tools: We use services such as Google Analytics to collect data on how visitors interact with our website.


3. Why We Collect Information

We collect your information to:

  • Provide and operate our services, including roadside assistance.

  • Process payments and manage transactions.

  • Offer customer support and resolve inquiries.

  • Improve our website and services through analytics and feedback.

  • Send updates, promotional offers, and marketing messages.

  • Comply with legal and regulatory requirements.


4. How We Store, Use, and Share Information

Data Storage:

Our company is hosted on the Wix.com platform. Wix provides secure data storage, databases, and applications. Your data is stored on secure servers behind a firewall.

Payment Processing:

All direct payment gateways offered by Wix adhere to PCI-DSS standards, ensuring the secure handling of credit card information.

Information Sharing:

We do not sell or rent your personal information to third parties. However, we may share information with:

  • Service providers (e.g., payment processors, analytics tools) to support our operations.

  • Legal authorities if required to comply with laws or respond to legal processes.


5. How We Communicate with You

We may contact you to:

  • Notify you about account updates or service changes.

  • Resolve issues or disputes.

  • Collect feedback through surveys or questionnaires.

  • Send promotional messages and updates.

You can opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us directly at support@georgiaroadside.com.


6. Cookies and Tracking Tools

We use cookies and similar technologies to:

  • Ensure the website functions properly.

  • Analyze visitor behavior and improve site performance.

  • Deliver personalized advertisements and content.


Third-party tools such as Google Analytics may place cookies on your device. To manage or disable cookies, adjust your browser settings:

To opt out of Google Analytics tracking, visit: Google Analytics Opt-Out.


7. Withdrawing Consent

If you wish to withdraw consent for the collection or processing of your personal information, you can:

  • Email us at support@georgiaroadside.com

  • Mail us at 830 Glenwood Avenue SE STE 510-372, Atlanta, Georgia 30316-1966

    You may also contact us to access, correct, or delete your personal data.


8. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. Significant updates will be communicated to users through the contact details provided or via a website notice.


9. Contact Us

For questions or concerns about this Privacy Policy, contact us:

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